FAQ
THE BASICS
Hope Springs is a small boutique hotel especially known for a calm, serene atmosphere.
To maintain that experience, we do not have TVs, music, or permit talking on cells phones around the pools and spa area.
We do encourage an environment of quiet voices at all times throughout the property.
BREAKFAST
A continental breakfast is included in your stay
A variety of cereals, fresh fruits, breads, hard boiled eggs, coffee and teas, yogurts and milks (regular and alternative versions) are available between 8 AM + 10 AM daily
Complimentary healthy snacks available in the lobby
CHECK-IN
3pm
Check-ins after 6pm must be arranged in advance
Please call or email for late check-in procedure
CHECK-OUT
11am
Depending on availability, late check-out fee is $40
CANCELLATIONS
If you cancel two weeks before your arrival, there is no charge
If you have to cancel within those two weeks, you will be charged one night’s stay,
but if you do not show, we will charge the full amount of the stay
Group bookings are charged a non-refundable deposit at time of booking
RATES
Our rates are seasonal
Please check our rate chart for specific dates
GUESTS
Please note that all rooms have one king size bed only
We are not equipped to house more than two adults per room (no children, no pets)
The hotel property is for registered guests only
KITCHEN ROOMS
Our 4 kitchen rooms each come equipped with a mid-size refrigerator, countertop oven, induction plate, pots and pans, tea kettle, basic cooking utensils, salt and pepper + dinnerware for two
PATIO ROOMS
Our 6 Patio Rooms have a mini-fridge, drinking glasses and a water pitcher
COMMUNAL KITCHEN
All rooms have access to our communal kitchen where you will find a countertop oven, microwave, blender, pots and pans, basic cooking utensils, salad bowl, dish ware and silverware, ice, and cold water in the fridge
We also have a BBQ on the patio available to all of our guests
THREE HOT MINERAL WATER POOLS
Our hottest pool is 104 ̊F / 40 ̊C and enclosed
The second warmest pool is 92 ̊F / 33 ̊C
Our large pool fluctuates according to the outside temperature
Our naturally hot mineral water is unique in that the sulphur content is quite high, but in crystalline form so there is NO odor
The water comes from San Gorgonio snow run-off, travels down to an underground river until it arrives beneath Desert Hot Springs where it is heated by earthquake fault zones
~ all for your eventual enjoyment.
Our drinking water is also natural mineral water
We’ve installed 3 filtered drinking water fountains to enjoy chilled or room temperature
DAY SPA
We are not offering DAY SPA reservations
In order to ensure our hotel guests an optimum experience, all spa services are only available to registered guests of the hotel
RETREATS
We are available for special events such as yoga retreats, corporate weekends, and small weddings. Please get in touch to discuss specifics.
HOPE SPRINGS SUPPORTS ACCESSIBILITY
Hope Springs is continually working to make our website accessible to all customers, including those with disabilities. By focusing on the guidelines contained in WCAG 2.0 AA, we are working to ensure our site is usable to all.
If you discover an element that causes you to be unable to get the information you need, please email us at manager@hopesprings.com